QuickTap Plumbing Experts

Terms & Conditions

Effective Date: May 6, 2025

1. Definitions

“QuickTap,” “we,” or “us” refers to QuickTap Plumbing Experts. “You” or “Client” refers to the individual or entity requesting our services. “Services” encompasses all plumbing repair, installation, maintenance, and emergency call-outs described on our Services page.

2. Scope of Services

a. Repair & Maintenance: Leak detection, fixture repair, valve swaps, drain cleaning, and preventive maintenance.
b. Installation: Pipe and fixture installation, water heater setup, pressure-testing, and commissioning.
c. Emergency Call-Out: 24/7 rapid response for burst pipes, sewage backups, and critical failures (₹399 extra).

3. Quotation & Approval

• Initial rates are listed on our Pricing page.
• For jobs exceeding ₹5,000 or complex repairs, we conduct an on-site assessment and provide an itemized digital quote within 24 hours.
• Work commences only after you review and approve the quote via email or WhatsApp.

4. Payment Terms

• Payment is due immediately upon service completion.
• Accepted methods: UPI, credit/debit cards, net banking, and cash.
• Emergency call-out fee (₹399) is added to the final invoice.
• Late payments beyond 7 days incur a 1.5% monthly interest.

5. Cancellations & Rescheduling

• You may cancel or reschedule free of charge up to 4 hours before the booked slot.
• Cancellations within 4 hours incur a ₹199 administrative fee.
• Emergency call-outs cannot be cancelled once dispatched without forfeiting the ₹399 fee.

6. Warranty & Liability

• We offer a 30-day workmanship warranty on labor and standard consumables. OEM parts carry the manufacturer’s warranty.
• Warranty requests must include photos and a service order number. Approved warranty work is carried out at no extra cost.
• Our total liability per job is capped at the amount paid by you for that service.

7. Customer Responsibilities

• Provide safe, clear access to work areas and ensure utilities (water, electricity) are available.
• Inform us of any site hazards (e.g., pets, structural issues) in advance.
• Obtain necessary permissions for access to common areas in gated communities or commercial buildings.

8. Intellectual Property

All content on this site, including text, graphics, and logos, is the property of QuickTap Plumbing Experts and protected by copyright. You may not reproduce or distribute without our written consent.

9. Data & Privacy

We collect only the information necessary for service delivery (name, contact, address). We do not sell or share your data outside of service-related partners (payment gateways, parts suppliers). For details, see our Privacy Policy.

10. Governing Law

These Terms are governed by Indian law, with disputes subject to the exclusive jurisdiction of Nashik courts.

Questions? Email us at hello@quicktapplumbing.site or call +91 98440 01122.